PRIVACY POLICY
This privacy policy applies to your personal data processed by UAB “Lukritma”, company code 181704230 (hereinafter referred to as “We” in the appropriate form), based on the provisions of the European Parliament and Council Regulation (EU) 2016/679 of April 27, 2016, on the protection of private persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (hereinafter – the Regulation).
You entrust your personal data to us and grant us the right to process it within the scope, methods, and purposes outlined in this privacy policy. This policy provides all the information regarding which of your data we process, how long we store it, what your rights are regarding personal data protection, and more.
This privacy policy is publicly available and accessible to all data subjects.
We consider the protection of personal data to be very important and commit to complying with the legal requirements regarding data protection. In processing the personal data of data subjects, we adhere to the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications of the Republic of Lithuania, and other directly applicable legal acts regulating personal data protection, as well as the instructions of competent authorities.
YOUR CONSENT TO THIS PRIVACY POLICY
By providing us with your personal data, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not submit your personal data for processing.
In cases where it is necessary to provide, collect, and use personal data to use the features and services offered through our website, you will be informed and requested to give consent in advance.
You can withdraw your consent to the storage and use of your personal data at any time by notifying us using the contact information found on our website. For any questions regarding data protection, you can contact us at the contacts listed below.
You can learn about your rights and their implementation procedures in the Rules for the Implementation of the Rights of Personal Data Subjects, the electronic version or current text of which is available on the Company’s website.
PROCESSED PERSONAL DATA, BASIS, AND RETENTION PERIOD
The basis for processing your personal data is the aim to properly fulfill our contractual obligations (e.g., to provide you with a service) where you are a party, and/or your explicit consent to the processing of personal data and/or a legal obligation and/or legitimate interest and/or compliance with legal requirements.
In this Privacy Policy, the term “personal data” refers to information or fragments of it related to you or information that could directly or indirectly identify you.
We may process personal data about you from different sources, including the processing of personal data: (i) directly from you; (ii) when you visit our website, and (iii) from other sources.
We may store your personal data for a certain period after you cease to be our client, to protect our legal interests in case of a dispute with a client or if required by law. Generally, we retain your personal data no longer than reasonably necessary, considering the purposes for which the data was collected, usually to fulfill our contractual obligations towards you, considering legitimate interests, or as required by law-prescribed retention periods. We note that we retain your personal data no longer than required by the purposes of the data processing or as prescribed by legal acts if they specify a longer retention period.
We strive not to retain outdated or unnecessary information and to ensure that personal data and other client information is continually updated and accurate.
PERSONAL DATA WE RECEIVE DIRECTLY FROM YOU
We may collect and process information you provide to us:
– when you register on our website, use our website or mobile applications, fill out forms, or apply for services on our website, contact our staff and partners, and in all other ways;
– when you report a problem or contact us regarding products or services;
– when you participate in discussion forums, comment on our blog, or use other social media features on our site, participate in promotions or surveys, or engage in other activities conducted on our site or social media;
– when you participate in contests, promotional events, or surveys in other ways, including activities conducted by our partners and social media;
– when you communicate with us in other ways and for other reasons.
The information you provide may include: your name, surname, personal identification number, address, email address, and phone number, date of birth, bank account number, signature, and other information you choose to provide to us.
We may collect and process data that we receive from other sources, such as other service providers or publicly accessible registers, when necessary for the aforementioned purposes.
You are not obliged to provide any personal data to us, so if you choose not to, we may not be able to provide services to you.
We will process and retain only those of your personal data that are specified in the company’s internal documents and necessary to achieve the above-mentioned purposes. If it is possible to achieve the purposes without certain personal data (e.g., personal identification number, etc.), such data will not be processed or retained, except where such processing and retention of personal data are required by law.
Without consent and necessity (e.g., when such data are essential for providing a service), we do not process sensitive personal data, i.e., data related to a person’s racial or ethnic origin, political, religious, philosophical beliefs, trade union membership, health, sexual life, or criminal record.
PERSONAL DATA WE RECEIVE WHEN YOU VISIT THE WEBSITE (COOKIES)
We may use cookies and similar technologies to process information about you when you visit the website (e.g., cookies). Cookies are files that store information on your computer’s hard drive or search program. This allows us to recognize that you have visited our site before. We use cookies to ensure the most comfortable viewing of the website for you.
Data that we may process about you when you visit our website:
– information about the browser you use;
– details about the websites you have visited;
– your IP address;
– links you clicked on;
– websites you visited before entering our site.
HOW WE USE YOUR PERSONAL DATA
Only with your prior consent or agreement and following the Law on Legal Protection of Personal Data, we may use your personal data for the following purposes:
– processing your applications and requests;
– providing services;
– responding to your questions or comments;
– promoting sales, organizing lotteries or contests;
– ensuring customer loyalty;
– sending you ordered products or samples;
– sending you information;
– assessing the use of our website, products, and services and understanding your search and purchase habits;
– recommending products/services to you;
– conducting analytical and market research;
– analyzing the effectiveness of our advertisements;
– analyzing online behavior;
– preventing or detecting fraud or other crimes and/or verifying your identity.
We may supplement the personal data you provide with other information we have.
MARKETING MESSAGES
Only with your prior consent and following the Law on Legal Protection of Personal Data, we may send you information by mail, email, or SMS about products, services, special offers, promotions, and other information that we believe may interest you based on your previous purchases and provided information. Occasionally, we may also contact you for customer survey purposes.
PROCESSING YOUR INFORMATION
In compliance with the General Data Protection Regulation (EU) 2016/679 and the Law on Legal Protection of Personal Data, we may transfer your personal data to third parties that directly support our sales promotion efforts and website administration. We may use third parties to help us process and analyze your personal information, help us understand what we can do to improve our products and services, and monitor specific marketing campaigns or promotional effectiveness. Additionally, if you order a product or service, we may transfer your personal data to our suppliers and other third parties to fulfill your orders. We will not authorize any of these suppliers or third parties to use your personal data in any other way, and we will require them to take measures to protect your personal data. Please note that we may be compelled to disclose your personal data if required by applicable law.
YOUR PERSONAL DATA PROTECTION AND RIGHTS
We take certain administrative, technical, and physical security measures to protect your provided personal data from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use, and other unlawful uses. The website may contain links to third-party websites. We do not control these third-party websites or their content. When you leave our website, we cannot be responsible for protecting and preserving any information you provide. You must be cautious and carefully read the privacy policy of the website you visit.
We inform you that you have the right to submit a complaint to the State Data Protection Inspectorate if you believe that we are processing your personal data improperly.
You have the right to:
– request information from us regarding your processed personal data;
– request us to correct your personal data and/or stop processing such personal data, except for storage – when, after reviewing the personal data, you determine that the data is incorrect, incomplete, or inaccurate;
– request us to destroy personal data or stop processing such personal data, except for storage – when, after reviewing your personal data, you determine that the personal data is being processed unlawfully or unfairly;
– object to the processing of your personal data when such data is processed or intended to be processed for direct marketing purposes or due to a legitimate interest pursued by us or a third party to whom the personal data is provided.
You have the right to access your personal data that we process. To find out what personal data we have collected, from which sources, for what purposes it is processed, and to whom it is or has been disclosed, you must submit a written request to us in advance. We will facilitate your right to access your processed personal data upon receipt of such a request. You may request the information we hold about you if you wish to verify its accuracy.
You also have the right to request that we update, correct, or delete your personal data at any time (if this does not affect the services we provide). Please note that we may reject requests that pose a risk to others’ privacy, are unreasonable or repetitive, or would require disproportionate effort to fulfill.
You are obligated to inform us of any changes to the information you have provided, either when entering into a contract or during further cooperation, as well as if you believe that we are processing inaccurate data about you.
You have the right to opt out of receiving our newsletters, bulletins, SMS notifications, or other similar promotional information via email at any time by contacting us. Additionally, each promotional email we send contains a link at the bottom for unsubscribing from such notifications.
Please contact us immediately if you have any questions, comments, or if this Privacy Policy is unclear to you. You have the right to notify us if you do not wish to be contacted in the future; if you wish to exercise other rights as a data subject as outlined in the Regulation, the Law on Legal Protection of Personal Data, and the company’s published Rules for Exercising Data Subject Rights and Handling Requests; or if you wish to report any violations of the Privacy Policy.
LIABILITY
You are required to provide us with accurate and complete personal data and to inform us of any changes to this personal data. We will not be held responsible for any damage incurred by you and/or third parties due to your provision of incorrect and/or incomplete personal data or failure to properly and promptly notify us of any changes.
We are not responsible for any communication disruptions that may prevent website users and others from accessing the website or using its services.
We cannot fully guarantee that the website will function without interruption, errors, or disruptions, nor can we ensure that our website will be completely protected from viruses or other harmful components. Please be aware that any material you read, download, or otherwise obtain through our website is done so at your own discretion and risk. If you are unwilling to accept this risk, we advise you not to use our website.
If you are a registered user of the website (where such an option is provided), you assume full risk and responsibility for any actions taken by third parties on our website using your login credentials, and you agree to fulfill all obligations incurred through the use of your login credentials. If you are unwilling to accept this risk, we advise you not to use our website.
REVISIONS AND AMENDMENTS TO OUR PRIVACY POLICY
The electronic version or the current text of this privacy policy is published on the company’s website.
This edition of the privacy policy is effective as of 2018-05-25.
We may revise this Privacy Policy and publish a new version.
Any additions or changes to the Privacy Policy become effective on the date of publication, i.e., from the day they are posted on our website.
If you disagree with the new version of the Privacy Policy, you have the right to cease using our services and the services provided on our website. If you continue to use our services or the services offered on our website after the Privacy Policy has been supplemented or amended, it is considered that you agree to the new version of the Privacy Policy.
DATA CONTROLLER
The data controller for this website is “Lukritma,” a private limited liability company, with the company code 181704230. The registered office and business address is Trakų g. 86, Semeliškės, Elektrėnai, Lithuania.
OUR CONTACT INFORMATION
We invite you to contact us with any questions related to this privacy policy or the processing of your personal data in any way that is convenient for you: in writing, by email or by visiting our office.
Contact details of the person responsible for data protection:
Office Address: Liepų str. 6, LT-97221 Vydmantai, Kretingos raj., Lithuania.
Email: info@vienasbrewery.eu

